Shipping/Etc.

Shipping:

 

We ship with Canada post. An electronic paypal invoice will be sent once shipping is calculated.  We will ship items upon receipt of payment. If you have any questions please email Brittney at pureandsimplebabies@live.com or call/text 403-505-5678. 

Free Delivery/Pick-up:

 

Free delivery is available within Red Deer and/or area. Other communities within Central Alberta is available based on demand or local pick up is available too. For free delivery, please select "Local Delivery" during checkout to avoid shipping charges. I will e-mail you to confirm your address before I drop off.

Taxes:

 

5% GST is charged on all items, and that is the only fee we add! We try so hard to keep products at the cheapest we are allowed to sell for. We don't mark items up unless absolutely necessary, so you can be assured you are getting a great deal through our company!

 

Returns:

 

Due to the nature of some of our products we have a strict NO RETURN policy on all of our diaper and feminine hygiene products, unless that product is deemed defective.

 

  • If there is a defect notify us ASAP for an exchange on the defective product.

 

  • Defective items must be returned in order to receive a new one.

 

  • Non-diaper items may be returned for an in-store credit or exchange within 7 days. Items must be in “as new” condition, and in their original packaging.

    • Return shipping costs are the customers responsibility (except in the case of defective products).

    • Exchanges will not be made if there is any damage to the product or packaging.

    • To know if a product is eligible for an exchange or in-store credit please contact us prior to sending an unwanted item back.

Privacy Policy:

Pure and Simple Babies takes your privacy at the upmost importance. We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. Your personal information is solely used to process your order and/or contact you if needed.  

This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so as long as those parties agree to keep this information confidential. 

What Do We Use The Information For?

  • To personalize your experience: cookies are used to keep track of your shopping session so you may go to your shopping cart at any time. 

  • To improve our website: we continually strive to improve our website offerings based on the information and feedback we receive from you.

  • To improve customer service: your information helps us to more effectively respond to your customer service requests and support needs. 

  • To process transactions: your information, whether public or private, will not be sold, exchanged, transferred, or given to any company for any reason whatsoever, without your consent, other than for the express purpose of delivering or shipping the purchased product or service by the customer. 

  • To send periodic emails: customers can sign up to the mailing list that will send information that may include any of the following; promotions, new products, contests, survey's, upcoming events or any other site features. The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. Note: customers can unsubscribe from receiving future emails at any time. 

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you access your personal information. 

Third Party Links

Occasionally, at our discretion, we may third party links on our website, mostly for the purposes of additional information. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site by only providing trusted third party links and welcome any feedback about these sites. 

Electronic Invoicing

Pure and Simple Babies cares about the environment and seeks to reduce our carbon footprint. Invoices will be emailed to reduce paper consumption. 

Your Consent

By using our site, you consent to our privacy policy. 

Changes To Our Privacy Policy

If we decide to change our privacy policy we will post the changes on this page. 

Contacting Us

If there are any questions regarding this privacy policy you may contact us at the following email: pureandsimplebabies@live.com. 

 

Thank You:

 

I appreciate your business and will be as prompt as possible in receiving and shipping orders. However, my family comes first and cannot predict the unknows of my little ones.

 

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